Cancellation & Late Policy

If you need to cancel your appointment please give 24 hr cancellation notice before your scheduled appointment time. If more than 15 minutes late to your appointment, we cannot guarantee full satisfaction of your results. We reserve the right to discontinue scheduling appointments with clients who no-show or continuously cancel under 24 hours notice. Minimum Age Requirement for eyelash extensions and lash lift procedures.

*Please note that we reserve the right to discontinue service to any client we find to be unable to keep their lashes at a level of cleanliness that is proper for this service or any client we find to be unable to fit the standards of our cancellation policy.

Children Policy

We offer a soothing environment for all clients. Keeping that as our focus; we do not allow babies or children under 13 years of age. This policy is also for the safety of your children, and our clients as you are not able to attend to your children during your appointment. We cannot perform your procedure if you arrive with children. This policy is strictly enforced due to insurance regulations.

Feel free to contact us with any further questions, keep in mind we may not be available to answer the phone when we are with clients, but will return your call as soon as possible if you leave a message.